Finding the right apartment should be simple and stress-free. Below are answers to some of the most common questions about our community, amenities, and leasing process. If you don't see what you're looking for, our leasing team is happy to help.

Still have questions? Contact us today to learn more, schedule a tour, or start your application.

General Community Info

Elan Redmond is a mid-rise apartment neighborhood offering modern studio, one, and two-bedroom apartment floor plans in a walkable downtown Redmond location.

Elan Redmond is located at 16325 Cleveland Street, Redmond, WA 98052, in the heart of downtown.

Elan Redmond offers amenities including a mailroom, bike storage and repair space, EV charging, and app-based building access.

Apartments at Elan Redmond feature modern finishes, thoughtful layouts, and in-home washers and dryers for everyday convenience.

Leasing & Application

The application process at Elan Redmond can be completed entirely online, including document submission and lease signing.
Applicants at Elan Redmond need a valid government-issued photo ID and must complete income and identity verification online.
Elan Redmond accepts guarantors for applicants who do not meet income requirements, subject to qualification guidelines.
Elan Redmond requires a gross monthly income of at least 2.5 times the base rent, combined if there are multiple leaseholders.
Elan Redmond offers lease terms ranging from 1 to 13 months, with pricing varying by lease length. Subject to availability and change.
It is recommended to apply for Elan Redmond as soon as possible to secure availability.

Elan Redmond offers both escorted tours, virtual, and self-guided tours through an online scheduling system.

Residents at Elan Redmond receive renewal offers approximately 180 days in advance via email and the resident portal.

Elan Redmond residents can choose between renewing their lease or transitioning to a month-to-month option.
At Elan Redmond, changes to a scheduled move-in date require signing a new lease agreement.
Residents at Elan Redmond are responsible for utilities including water, sewer, electricity, trash, and pest control.

Pet Policy

Elan Redmond is pet-friendly, allowing both dogs and cats, with a maximum of two pets per household.

The community is pet-friendly with restrictions and fees. There is no weight limit. The following breeds are generally prohibited: 

• Akita 
• American Staffordshire Terrier/Bull Terrier (aka Pit Bull) 
• Presa Canario 
• Chow Chow 
• Doberman Pinscher 
• German Shepherd 
• Great Dane 
• All Husky & Malamute breeds 
• Rottweiler 
• Wolf/Restricted breed mix 

Management must approve all animals. See our pet friendly page for more details.

Residents at Elan Redmond must complete a Pet Screening profile for all pets, service animals, or no-pet households.
Service animals at Elan Redmond are exempt from breed restrictions and standard pet-related requirements.

Resident Services

Residents at Elan Redmond make payments through the resident portal, which connects to the BILT payment system.

The Elan Redmond resident portal allows residents to pay rent, view account history, and manage lease-related tasks.

Elan Redmond provides access through key fobs and a mobile app, including the Butterfly app for entry.
Residents at Elan Redmond can use the mobile access app as an alternative if their key fob is not functioning.
Elan Redmond provides a mailroom for package delivery, but the leasing office does not accept packages.
Residents at Elan Redmond can request their payment ledger from the management team.
Residents must maintain renter’s insurance and submit proof through the designated verification provider.

Maintenance & Requests

Routine maintenance at Elan Redmond is typically completed during normal business hours.
Residents at Elan Redmond can submit a maintenance request to have an AC unit installed or removed.

Policies & Compliance

Residents at Elan Redmond must provide a 20-day written notice before moving out.
Elan Redmond requires written notice and lease break terms if a resident needs to terminate early.
Removing a roommate at Elan Redmond requires a signed roommate release agreement from all leaseholders.

Lease transfers at Elan Redmond may be possible but are subject to restrictions and require contacting the leasing office.